Professional Summary
Highly motivated CRM & Automation Expert with 1.5+ years of experience constructing automated processes that increase operational speed and eliminate manual data entry. Experienced in configuring GoHighLevel, n8n, and Zapier to bridge leads, invoicing, tracking pipelines, and communication channels.
Experience
CRM & Automation Specialist
Independent Consultant / Freelancer
2023 - Present
Architecting workflow automation engines using GoHighLevel, n8n, and Zapier for real estate, healthcare, and service industries. Integrating AI assistants to automate customer qualification and booking, reducing business response times from hours to under 2 minutes.
GoHighLevel Specialist & SaaS Integrator
Agency Solutions
2022 - 2023
Built custom sales funnels, lead tracking dashboards, and white-label CRM sub-account setups for agency owners. Designed automated onboarding pipelines including Stripe billing, sub-account instantiation, and SMS marketing activations.
Workflow Automation Consultant
Service Operations Optimization
2022 - Present
Mapping operations for small to mid-sized businesses and replacing repetitive data entry. Integrating CRMs with accounting (QuickBooks), communications (Twilio, Slack, Gmail), and scheduling software.